What is the appropriate first step when beginning care with a new client?

• A. Introduce yourself and your role
• B. Explain the procedure to the client
• C. Begin care without speaking
• D. Request the client's family to introduce themselves

Answer: (A)

Introducing yourself and your role starts the interaction by establishing rapport and inviting the client into the care process. When you greet the client and say who you are and what you’ll be doing, they feel seen, respected, and safer. This brief introduction also helps confirm the client’s identity, learn the name they prefer to be called, and notice any communication needs or anxieties before care begins. After this foundation is set, you can explain what you plan to do and obtain consent. Skipping the introduction and starting care right away can leave the client uncertain or uneasy, and involving family to introduce themselves is appropriate later if the client cannot respond, but not before addressing the client directly.